Modeled career paths · Contact center

Where does a Customer Service Representative go next?

What employers are asking a Customer Service Representative for, what they pay, and where people go next. From live postings and Startline’s modeled career map: what the ads say, never estimated.

Typical advancement

Senior Support Representative+78% typical comp change · ~3.0y typical

75% of modeled moves out of Customer Service Representative go here

progression100% of modeled exits move upward from there

Team Lead, Support+133% typical comp change · ~3.0y typical

25% of modeled moves out of Customer Service Representative go here

progression86% of modeled exits move upward from there

Management path

Contact Center Manager+201% typical comp change · ~6.0y typical

reachable via Senior Support Representative. 19% joint modeled share

leadership branch100% of modeled exits move upward from there

Director of Customer Operations+298% typical comp change · ~6.0y typical

reachable via Team Lead, Support. 5% joint modeled share

leadership branch0% of modeled exits move upward from there

Career pivot

Franchise Business Consultant+187% typical comp change · ~7.0y typical

reachable via Team Lead, Support. 2% joint modeled share

pivot86% of modeled exits move upward from there

Spa Supervisor+133% typical comp change · ~7.0y typical

reachable via Team Lead, Support. 2% joint modeled share

pivot86% of modeled exits move upward from there

What this page cannot know is which of these fit you. That is what the free list is for.