Observed career paths · it_service_desk

Where does a Senior Support Engineer go next?

12 observed directions, from real career histories. Percentages are the share of people who made each move; the count is how many careers each number rests on. This is the generic map. No aspiration, no filler.

Management path
Service Desk Team Lead+27% typical comp change · ~3.0y typical
64% of observed moves out of Senior Support Engineer go here (4,200 careers)
leadership branchconfidence high4,200 careers100% of observed exits move upward from there
IT Service Delivery Manager+71% typical comp change · ~3.0y typical
21% of observed moves out of Senior Support Engineer go here (1,400 careers)
leadership branchconfidence high1,400 careers0% of observed exits move upward from there
Manager, Digital Workplace+92% typical comp change · ~7.0y typical
reachable via IT Service Delivery Manager. 6% joint share of observed careers
leadership branchconfidence moderate210 careers0% of observed exits move upward from there
Career pivot
Endpoint Engineer+12% typical comp change · ~4.0y typical
7% of observed moves out of Senior Support Engineer go here (460 careers)
pivotconfidence moderate460 careers86% of observed exits move upward from there
Security Engineer+29% typical comp change · ~4.0y typical
7% of observed moves out of Senior Support Engineer go here (460 careers)
pivotconfidence moderate460 careers91% of observed exits move upward from there

What this page can’t know: which of these fit you. Your skills change the overlap, your record changes the difficulty, your priorities change the order. One question. What do you do today?. And this map becomes yours.

See your version of this map →
Where does a Senior Support Engineer go next? · Startline