Modeled career paths · Customer experience research

Where does a Director of Customer Experience go next?

What employers are asking a Director of Customer Experience for, what they pay, and where people go next. From live postings and Startline’s modeled career map: what the ads say, never estimated.

Typical advancement
Chief Customer Officer+43% typical comp change · ~3.0y typical
84% of modeled moves out of Director of Customer Experience go here
executive stepno modeled onward moves above the evidence floor
Specialist path
Executive Vice President, Association+23% typical comp change · ~7.0y typical
reachable via Director of Member Services. 3% joint modeled share
executive step100% of modeled exits move upward from there
VP People+17% typical comp change · ~7.0y typical
reachable via Director of People. 3% joint modeled share
executive step100% of modeled exits move upward from there
VP Operations+23% typical comp change · ~7.0y typical
reachable via Director of Operations. 3% joint modeled share
executive step100% of modeled exits move upward from there
Higher-growth opportunity
VP Recurring Revenue+49% typical comp change · ~7.0y typical
reachable via Director of Subscription Operations. 4% joint modeled share
executive stepno modeled onward moves above the evidence floor
Association Chief Executive+88% typical comp change · ~7.0y typical
reachable via Director of Member Services. 1% joint modeled share
executive stepno modeled onward moves above the evidence floor
Chief Human Resources Officer+80% typical comp change · ~7.0y typical
reachable via Director of People. 1% joint modeled share
executive stepno modeled onward moves above the evidence floor
Adjacent career
Director of Subscription Operations+4% typical comp change · ~4.0y typical
4% of modeled moves out of Director of Customer Experience go here
lateral84% of modeled exits move upward from there
Director of Member Services-14% typical comp change · ~4.0y typical
4% of modeled moves out of Director of Customer Experience go here
lateral88% of modeled exits move upward from there
Director of People-18% typical comp change · ~4.0y typical
4% of modeled moves out of Director of Customer Experience go here
lateral93% of modeled exits move upward from there

What this page cannot know is which of these fit you. That is what the free list is for.