Modeled career paths · Customer success

Where does a Customer Success Associate go next?

What employers are asking a Customer Success Associate for, what they pay, and where people go next. From live postings and Startline’s modeled career map: what the ads say, never estimated.

Typical advancement
Customer Success Manager+31% typical comp change · ~3.0y typical
75% of modeled moves out of Customer Success Associate go here
progression80% of modeled exits move upward from there
Management path
Senior Customer Success Manager+68% typical comp change · ~3.0y typical
25% of modeled moves out of Customer Success Associate go here
leadership branch100% of modeled exits move upward from there
Director of Customer Success+125% typical comp change · ~6.0y typical
reachable via Customer Success Manager. 15% joint modeled share
leadership branch91% of modeled exits move upward from there
Director of Operations+139% typical comp change · ~7.0y typical
reachable via Senior Customer Success Manager. 2% joint modeled share
leadership branch93% of modeled exits move upward from there
Higher-growth opportunity
VP Customer Success+224% typical comp change · ~6.0y typical
reachable via Senior Customer Success Manager. 6% joint modeled share
executive stepno modeled onward moves above the evidence floor
Career pivot
Account Executive+61% typical comp change · ~7.0y typical
reachable via Customer Success Manager. 5% joint modeled share
pivot88% of modeled exits move upward from there
Management Consultant+61% typical comp change · ~7.0y typical
reachable via Customer Success Manager. 5% joint modeled share
pivot86% of modeled exits move upward from there
Associate Attorney+68% typical comp change · ~7.0y typical
reachable via Customer Success Manager. 5% joint modeled share
Needs a JD and admission to the bar.
pivot86% of modeled exits move upward from there

What this page cannot know is which of these fit you. That is what the free list is for.