Modeled career paths · Customer success

Where does a Director of Customer Success go next?

What employers are asking a Director of Customer Success for, what they pay, and where people go next. From live postings and Startline’s modeled career map: what the ads say, never estimated.

Typical advancement
VP Customer Success+43% typical comp change · ~3.0y typical
91% of modeled moves out of Director of Customer Success go here
executive stepno modeled onward moves above the evidence floor
Higher-growth opportunity
Principal+74% typical comp change · ~7.0y typical
reachable via Engagement Manager. 3% joint modeled share
executive step100% of modeled exits move upward from there
Partner+167% typical comp change · ~7.0y typical
reachable via Engagement Manager. 1% joint modeled share
executive step0% of modeled exits move upward from there
Adjacent career
Engagement Manager+22% typical comp change · ~4.0y typical
5% of modeled moves out of Director of Customer Success go here
lateral86% of modeled exits move upward from there
Director of PMO+0% typical comp change · ~4.0y typical
5% of modeled moves out of Director of Customer Success go here
lateral0% of modeled exits move upward from there

What this page cannot know is which of these fit you. That is what the free list is for.