Observed career paths · itsm_process

Where does a Service Management Manager go next?

6 observed directions, from real career histories. Percentages are the share of people who made each move; the count is how many careers each number rests on. This is the generic map. No aspiration, no filler.

Typical advancement
Director of Service Management+34% typical comp change · ~3.0y typical
75% of observed moves out of Service Management Manager go here (4,200 careers)
progressionconfidence high4,200 careers84% of observed exits move upward from there
VP IT Operations+92% typical comp change · ~3.0y typical
25% of observed moves out of Service Management Manager go here (1,400 careers)
executive stepconfidence high1,400 careersno observed onward moves above the evidence floor
Specialist path
Director of Operations+22% typical comp change · ~7.0y typical
reachable via Director of Service Management. 3% joint share of observed careers
progressionconfidence moderate180 careers93% of observed exits move upward from there
Director of PMO+15% typical comp change · ~7.0y typical
reachable via Director of Service Management. 3% joint share of observed careers
progressionconfidence moderate180 careers0% of observed exits move upward from there
Higher-growth opportunity
Data Centre Manager+27% typical comp change · ~7.0y typical
reachable via Director of Service Management. 3% joint share of observed careers
progressionconfidence moderate210 careers0% of observed exits move upward from there
Mainframe Architect+47% typical comp change · ~7.0y typical
reachable via Director of Service Management. 3% joint share of observed careers
progressionconfidence moderate210 careers0% of observed exits move upward from there

What this page can’t know: which of these fit you. Your skills change the overlap, your record changes the difficulty, your priorities change the order. One question. What do you do today?. And this map becomes yours.

See your version of this map →
Where does a Service Management Manager go next? · Startline